OneWeb Kft. (the "Data Controller") regards the protection of personal data as a priority. This notice, based on Articles 13–14 of Regulation (EU) 2016/679 (GDPR), explains which personal data we process on our website and in the course of providing our services, for what purposes and on what legal basis.
1. Data controller details
- Name: OneWeb Korlátolt Felelősségű Társaság
- Registered office: H-2800 Tatabánya, Komáromi utca 64. (Hungary)
- E-mail: [email protected]
- Website: www.oneweb.hu
2. Categories of data and purposes of processing
- Contact and enquiry: name, e-mail address, phone number and the content of the message — to respond and provide the requested information.
- Contractual data: name, address, tax number and contact details of the contracting party — to conclude and perform the service contract.
- Support and operations data: tickets, requests and related technical data — to provide the service and maintain its quality.
- Cookies: data related to the use of the website — detailed in the Cookie Policy.
3. Legal basis for processing
- Performance of a contract (GDPR Article 6(1)(b)).
- Compliance with a legal obligation (GDPR Article 6(1)(c)) — for example, retention of accounting records.
- Consent of the data subject (GDPR Article 6(1)(a)) — for example, certain cookies and newsletters.
- Legitimate interest of the Data Controller (GDPR Article 6(1)(f)) — for example, maintaining the security of the service.
4. Retention period
Personal data is kept for as long as necessary for the purpose — contractual data for the duration of the contractual relationship, accounting records for the retention period prescribed by law — after which it is erased or anonymised.
5. Disclosure and processors
Personal data is accessible only to the Data Controller and to processors bound by contract (for example, the hosting provider, invoicing system, IT operations), only to the extent necessary and under the relevant data-processing agreements. List of processors: [PLACEHOLDER: list of processors].
6. Transfers outside the EEA
[PLACEHOLDER: statement on whether data is transferred outside the EU/EEA; default: "We do not transfer personal data outside the European Economic Area." — adjust if any processor operates in a third country]
7. Your rights
You have the right to:
- request access to your data (Article 15),
- request rectification (Article 16) or erasure (Article 17),
- request restriction of processing (Article 18),
- data portability (Article 20),
- object to processing (Article 21),
- withdraw your consent at any time (without affecting the lawfulness of prior processing).
8. Remedies
You may contact us at the details above with any question or complaint. If you consider that your rights have been infringed, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, www.naih.hu) and seek a judicial remedy.
9. Related documents
For cookie handling, see the Cookie Policy; for the terms of using the website, see the Terms of Use.
10. Changes to this policy
We review this policy from time to time and announce changes on the website, stating the effective date.
Effective: [PLACEHOLDER: effective date].